MedService Repair University AER Endoscope Training

Professional training from the team trusted by 1,500+ endoscopy customers across North America.

MedService Repair University is the new home for professional training from the team trusted by 1,500+ endoscopy customers across North America. Built by former Medivators/Cantel leaders and delivered by experienced field engineers and clinical specialists, our programs blend classroom instruction with hands-on labs to help your team improve patient safety, increase uptime, and reduce risk and costs.

Whether you’re a sterile processing leader standardizing procedures, a clinical team reinforcing infection prevention practices, or a biomedical engineer responsible for uptime and PMs, MedService Repair University gives you the skills, confidence, and support to perform at a higher level.

Why train with MedService Repair?

  • Practice-first, OEM-level expertise
    • Designed with Nicholas Bromiley (AGTS, CFER, CSPDT, ARIA), former designer of Clinical Training and Infection Prevention programs at Cantel/Medivators.
    • Instruction led by MedService Repair’s Service Training Leadership and senior technical team with decades of hands-on OEM and field experience.
  • Training that reduces risk and improves outcomes
    • Standardize endoscope handling and reprocessing procedures.
    • Strengthen infection prevention practices and documentation.
    • Increase equipment uptime through better PMs and troubleshooting.
  • Ongoing support after training
    • Graduates receive certification and access to complimentary phone and virtual troubleshooting support for covered modules.
  • National capabilities, proven track record
    • Over 30 years supporting endoscopy departments with service, PM kits, parts, refurbished AERs, endoscope repair, consumables, and technical support. 

Training Programs

Clinical Training: Endoscope Reprocessing Excellence

Designed for clinical leaders, sterile processing, and endoscopy teams seeking to audit, standardize, and elevate reprocessing practices from procedure to storage.

  • What you’ll achieve
    • A customized review of your entire reprocessing cycle to identify and remediate weak points.
    • Improved standard operating procedures, enhanced documentation, and reduced liability exposure.
    • Practical guidance that aligns people, process, and equipment.
  • Core reprocessing cycle covered
    • Procedure, Bedside cleaning, Transport to decontamination, Leak testing, Manual cleaning, High level disinfection, Rinse and air purge, Drying and storage, Transport to procedure, Endoscope repair considerations
  • Format
    • Onsite or virtual assessment and training tailored to your facility’s workflows and equipment.
    • Delivered by a senior clinical specialist team.
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BioMed Service Training: Qualified Instructor Training for Medivators Equipment

Built for biomedical, clinical engineering, and service personnel responsible for AER uptime, PMs, and troubleshooting.

  • Location: Vernon Hills, IL (MedService Repair Corporate Office / Service Depot)
  • Duration: 4 days (Monday–Thursday)
  • Class size: Maximum 5 students per session
  • Scheduling: Dates mutually agreed upon
  • Training modules
    • (typical configurations)
    • Module 1: DSD-201; DSD-Edge; Intro to SSG assembly maintenance
    • Module 2: Advantage Plus; Enhanced SSG assembly maintenance; ENDODRY cabinet PM
    • Module 3: Custom combinations based on your equipment mix
  • Methods
    • Classroom-based instruction on systems, workflows, and safety.
    • Hands-on Preventative Maintenance completion training.
    • Hands-on troubleshooting and functional diagnostics.
  • Certification and support
    • Certificate of completion issued by MedService Repair.
    • Complimentary post-training phone/virtual troubleshooting for covered modules.
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Who should attend

  • Clinical/sterile processing teams who are standardizing reprocessing and documentation.
  • Infection prevention leaders who are tightening compliance and reducing risk.
  • Biomedical and clinical engineering teams who are responsible for AER PMs and uptime.
  • Ambulatory surgery centers, hospitals, and GI practices seeking to reduce OEM service costs without sacrificing quality.

Results you can expect

  • Better patient safety through consistent, validated processes.
  • Lower downtime with faster, more accurate troubleshooting.
  • Fewer repeat failures thanks to enhanced PM practices and SSG maintenance.
  • Stronger documentation to support compliance and surveys.
  • Reduced total cost of ownership versus traditional OEM-only models.

Our difference

  • Unbiased expertise across Medivators, Olympus, Steris, ASP/J&J, and more.
  • Deep inventory and service bench to back your training with real-world support.
  • Same team that supplies your filters, parts, consumables, and refurbished AERs—integrated support from procedure to reprocessed.

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