Why MedService Repair
Good Health for your Patients. Good Health for your Practice.
MedService Repair is trusted by more than 1,300 hospitals, endoscopy centers, and other professionals focused on infection control, endoscope reprocessing, and sterilization. It is our goal to use our knowledge and experience to provide you the right advice in choosing the highest quality and most economical products.
For over 25 years, MedService Repair has performed repair services and offered refurbished Medivators AERs and related equipment to endoscopy centers and hospitals across America. We believe we are the largest retailer of refurbished Medivators reprocessors and the largest non-OEM provider of repair work for Medivators reprocessors in the world. In addition to service, we provide filters, xenon bulbs, hookup tubing, Enzymatic Detergents, HLDs, and other products used with AERs and during endoscopic procedures.
MedService Repair provides products used with Medivators, J&J, Steris, Olympus, and Custom Ultrasonics endoscope reprocessors.
OUR TEAM
MedService Repair: Our Strength Resides in Our Team
At every touchpoint, the MedService Repair Team is focused on providing the best outcomes for our customers.
Account Managers: MedService Repair Account Managers demonstrate true knowledge and are empowered to provide the right solutions for our customers. Our Account Managers average more than 10 years of experience providing solutions to customers and facilities like yours! We do not just “take orders” - our dedicated Account Managers support customers with advice and anticipate your inventory needs so you can focus on your Patients.
Service Team: MedService Repair is committed to providing the highest quality service: Only the Best. We are led by multiple award winning OEM trained Field Service Engineers who drive quality, consistency, and training for all of our service offerings. Parts and procedures matter! When you work with MedService Repair, you are guaranteed to receive high quality service following OEM procedures using parts sourced only from high quality OEM caliber providers.
True Support: Our administrative support team is focused on fulfilling orders the same day they come in. No matter what you order–parts, filters, chemistry, refurbished equipment, other consumables–you need it NOW, and we get it to you as quickly as possible!
The MedService Repair Team
Michael Goy, President and Owner of MedService Repair
mgoy@medservicerepair.com
847.949.7903
Service Team
Kevin Fenton, Service Manager
10+ years with MedService Repair
kevin@medservicerepair.com
847.949.7903, Ext 221
Scott Conrad, Region Manager – Southeastern United States
OEM Trained: 10+ years’ experience with Medivators
scottc@medservicerepair.com
847.949.7903
Brandon Lahman, Product Manager
OEM Trained: 6+ years’ experience with Medivators
brandonl@medservicerepair.com
847.949.7903
Jeremiah Ronduelas, Field Service Engineer
5+ Years with MedService Repair
jeremiahr@medservicerepair.com
847.949.7903
Brian Holbrook, Field Service Engineer
brianh@medservicerepair.com
847.949.7903
Arlan Hampton, Field Service Engineer Southeastern US
arlanh@medservicerepair.com
847.949.7903
Jeffrey Jones, Field Service Engineer Southeastern US
jeffj@medservicerepair.com
847.949.7903
Edgar Aguliar, Service Engineer
service@medservicerepair.com
847.949.7903
Bob Dunn, Service Engineer
service@medservicerepair.com
847.949.7903
Kevin Howard, Field Service Engineer
service@medservicerepair.com
847.949.7903
Sales / Account Managers
Sam Chilcutt, Director of Business Development
OEM Trained: 10+ years’ experience with Medivators and Olympus
samc@medservicerepair.com
847.949.7903
Amy Thompson, Account Manager
amy@medservicerepair.com
847.949.7903, Ext. 216
Cheryl Collins, Account Manager
cherylc@medservicerepair.com
847.949.7903, Ext. 214
Cori Denman, Account Manager
cori@medservicerepair.com
847.949.7903, Ext. 207
Deborah Balmes, Account Manager
debbieb@medservicerepair.com
847.949.7903, Ext. 209
Jeff Plimpton, Account Manager
jeffp@medservicerepair.com
847.949.7903, Ext. 222
Lilly Kruppa, Account Manager
lilly@medservicerepair.com
847.949.7903, Ext. 215
Lisa Mijatovic, Account Manager
lisam@medservicerepair.com
847.949.7903, Ext. 206
Tessa Jackson, Account Manager
tessa@medservicerepair.com
847.949.7903, Ext. 212
Support
Erin Benbrook, VP Business Management
erin@medservicerepair.com
847.949.7903, Ext. 204
Debbie Leatherman, Inventory Manager
debbie@medservicerepair.com
847.949.7903, Ext. 203
Samantha Perry, Shipping
shipping@medservicerepair.com
847.949.7903, Ext. 213
Kelli Mehl
kellim@medservicerepair.com
847.949.7903, Ext. 202
Jackie Lopez
jacquelinel@medservicerepair.com
847.949.7903, Ext. 208
