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DSD-EDGE Alarm: Low Chamber Alarms | How to Resolve
MedService Repair is focused on sharing information with our customers to help them get the most out of their equipment. In an effort to help our customers understand their Medivators DSD-EDGE Reprocessors, we are creating a series of bulletins to help customers understand and resolve DSD-EDGE Alarms. Please see below for a how-to-troubleshoot guide related to Low Chamber Alarms.
If you have any questions about the steps below or if you have an immediate need for Service, Loaners, AER Filters, Preventative Maintenance or other support for your Endoscope Reprocessor please contact us at the contact details below.MedService Repair: Good Health for your Patients. Good Health for your Practice.
Low Chamber Alarm during Disinfect Phase and Rinse Phases
See below for a number of troubleshooting steps you can take to diagnose and resolve this error.
Visually check and verify if the basin is full or not full
- If the basin is full:
- Make sure the floating lid is in place with the blackout sticker on
- Make sure the basin level sensor cap is installed and is not cracked
- If these items are in place, the following components may cause this error:
- Basin Level Sensor
- Sensor Board
- Sensor Wiring Harness
- If the basin is not full, the following components may cause this error:
- Clogged 1.0, 0.45, and / or 0.2 micron filter (DSD EDGE Compatible Filters)
- Facility water supply may not be turned on
- Facility incoming water pressure may be below the 40psi dynamic requirement
- External Water Regulator
- Water Inlet Valve or its Seal (#14)
- Water Valve or its Seal (#2)
- Chamber Fill Valve or its Seal (#6)
- Drain Valve #11
- Side A Compressor
- Air Tank Pressure Switch
- Air Tank Check Valve
- Mac Valve Assembly
- Valve Drive Board
- CPU Programming
If errors cannot be resolved, place a service call with MedService Repair.
MedService Repair currently serves 1,400+ active endoscopy customers throughout North America. In addition to providing Preventative Maintenance on Medivators Reprocessors, we also provide Refurbished Medivators Reprocessors, compatible replacement AER filters for all model Reprocessors (Medivators; Olympus; J&J; Steris; Custom Ultrasonics) and a broad line of consumables including filters, lamps, tubing and products used primarily during and around endoscopic procedures. We offer all of these services with expert knowledge gained over 25 years while providing a significant cost savings compared to working with the OEMs.
