MedService Repair is focused on sharing information with our customers to help them get the most out of their equipment. In an effort to help our customers understand their Medivators DSD-201, we are creating a series of bulletins to help customers understand and resolve DSD-201 Alarms. Please see below for a how-to-troubleshoot guide related to Basin Sensor and No Air Flow Alarms.

If you have any questions about the steps below or if you have an immediate need for Service, Loaners, Filters, or other support for your Endoscope Reprocessor please contact us at the contact details below.
MedService Repair: Good Health for your Patients. Good Health for your Practice. 

Basin Sensor Alarm

See below for a troubleshooting process you can follow to diagnose and resolve this error.

     1. Preliminary review:

          a. Ensure the Basin Level Sensor Cap is properly installed with the single hole at the 12 o'clock position

          b. Wipe down the Basin Level Sensor Cap and ensure there is no fluid trapped inside

          c. Ensure the restrictor or distal tip of the scope is not pointing at or splashing fluid onto the Basin Level Sensor

     2. If the problem is not resolved after completing the checks in step 1, when not functioning properly, the following components may cause this error:

          a. Defective Basin Level Sensor

          b. CPU Programming

          c. Sensor Board

If errors cannot be resolved, place a service call with MedService Repair

No Air Flow Alarm

See below for a troubleshooting process you can follow to diagnose and resolve this error.

When not functioning properly, the following components may cause this error:

     1. Clogged Air Filter

     2. Air Valve or its Seal (#5)

     3. Side A Compressor

     4. Side B Compressor

     5. Air Tank Pressure Switch

     6. Air Tank Check Valve

     7. Mac Valve Assembly

     8. Flow Regulator

     9. Flow Meter

     10. Valve Drive Board

     11. Sensor Board

If errors cannot be resolved, place a service call with MedService Repair

MMedService Repair currently serves 1,400+ active endoscopy customers throughout North America. In addition to providing Preventative Maintenance on Medivators Reprocessors, we also provide Refurbished Medivators Reprocessors, compatible replacement AER filters for all model Reprocessors (Medivators; Olympus; J&J; Steris; Custom Ultrasonics) and a broad line of consumables including filters, lamps, tubing and products used primarily during and around endoscopic procedures. We offer all of these services with expert knowledge gained over 25 years while providing a significant cost savings compared to working with the OEMs.